Claims Advocacy
The Horton Group provides Claims Advocacy Services in a manner that stands out from our competition. While many brokers believe that simply reporting a client’s claims to the insurance company in a timely manner constitutes superior service, Horton goes much further. We perform an advocacy role for our clients – acting as the liaison between the carriers and the client, to streamline and enhance the claims experience.
Horton’s claims team works on behalf of each client to ensure that the insurance company:
- Remains current on all outstanding items
- Pays legitimate claims quickly
- Challenges questionable claims
- Sets reserves properly
|
