Client Specialist | Claims Management
Brianne Mooney is a Client Specialist for Horton’s Claims Management / Risk Advisory Solutions. In this role, Brianne advocates for clients by working with carriers and third party administrators. She is responsible for helping clients understand their exposures and mitigate costs while educating them on the claim experience.
Brianne brings 12 years of experience as a Worker’s Compensation Claims Adjuster to her position at Horton. Prior to joining Horton in August of 2015, Brianne served as Claims Manager for Lamb, Little & Co. Working with many different employers in diverse industries gives Brianne a valuable perspective on claims as a whole as well as expertise with risks and claims management within specific industries.
“My experience with claims handling is especially important to clients since I am able to provide them with the truths of expected outcomes,” said Brianne. “Being there for a client, understanding their obstacles and helping them sort through the mountainous tasks they may face really goes a long way for a client.”
For Brianne, the most rewarding aspect of her position at Horton is building meaningful relationships with satisfied clients.
“Making people happy can be very hard to accomplish with insurance claims,” said Brianne. “But when I can help everyone understand the reason for the best possible outcome, I feel I have made a big impact that hopefully results in a respectful relationship.”
Brianne grew up in the South Suburbs of Chicago. She currently lives in Matteson, Illinois with her husband and two boys. In her time away from work, Brianne enjoys running, cooking and helping with her boys’ sports programs.
- The Horton Group, Client Specialist - Claims Management, Risk Advisory Solutions
- Lamb, Little & Co., Claims Manager
- Gallagher Bassett, Senior Claims Adjuster
- Cambridge Insurance, Senior Claims Adjuster