Starting as an Account Manager nearly 20 years ago, Doug Henderson has steadily risen through the ranks at The Horton Group's Wisconsin office. In his role as Vice President of Horton Risk Management Services, Doug makes certain he doesn't forget how he got to where he is today.
“I was mentored when I joined The Horton Group in 1988, which proved to be an invaluable experience,” Doug explained. “I have now assumed the role of mentor and take pride in the fact that I work closely with several of our rising stars. Ensuring the longevity of this unique company is very important to both our employees and our clients.”
Doug feels that the success of a risk management program is dependent on the level of communication between the client and their broker.
“When working with clients, my priorities are to stay responsive to their needs and proactively communicate fresh ideas for their insurance program,” Doug said. “I always put my client needs and interests before my own, and I believe the reward for my efforts is their trust and loyalty. I'm confident my clients would echo this sentiment.”
Doug believes that safety and proper management practices are critical to the long-term success and stability of his client's insurance programs.
“There is a direct correlation between the strength of a safety program and the number of claims filed,”?Doug said. “The clients that my team?works with all have very strong safety programs, which in turn greatly improves their bottom-line.”
Doug grew up in rural Minnesota and currently lives in Pewaukee, Wisconsin. At the request of his wife and four children, Doug makes a mean pancake on weekend mornings. And when free time opens in his family's busy activity schedule, Doug can be found enjoying a challenging round of golf on the golf course.
- B.S. in Business Administration, Winona State University
- Property & Casualty
- Life & Health
- Wisconsin Surplus Lines
- The Horton Group Vice President since 2006
- The Horton Group Milwaukee Branch President, 1999-2005
- The Horton Group Senior Vice President & Sales Manager, 1996-1999
- The Horton Group Director of Sales and Company Relations, 1994-1996
- The Horton Group Account Manager, 1988-1994
- Aetna Casualty & Surety Senior Underwriter, 1985-1988
- Council of Small Business Executives
- Executive Agenda
- Milwaukee Metropolitan Chamber of Commerce
- House of Prayer Lutheran Church, Vice President
- Marquette Center for Family Business
Read More From Customers
Doug has earned my trust with his genuine responsiveness in dealing with my insurance and risk management issues. He likes what he does and it shows in the quality of his service. We are proud to partner with The Horton Group.
Jeff Hargarten, President
North American Clutch Corporation
Doug and his team at The Horton Group have worked with Badger Mining for over 12 years. He is knowledgable, reliable and a true professional. Doug has been a strong advocate for us during some difficult times with the insurance markets and we consider his dedication as a strong sign of his character.
Bob Brooks, Secretary / Treasurer
Badger Mining Corporation
I have had the privilege of working with Doug since 1989. He is the only insurance professional that has fully earned my trust and respect. I know he places my interests and needs ahead of his own. Doug and his team at The Horton Group consistently bring our organization the best solutions combined with the lowest costs.
John Heindel, Vice President of Finance
St. Coletta of Wisconsin