Linda Koon, CIC
Linda Koon is a Client Executive for Horton’s Risk Advisory Solutions. In this role, Linda is responsible for providing Horton clients with comprehensive, cost-effective and innovative solutions to meet their most complex, risk-related challenges. Linda oversees all levels of service on large property and casualty accounts, including claims and loss prevention.
Linda joined Horton in 2012, bringing nearly 40 years of insurance experience to her Horton clients. Prior to joining Horton, Linda served as a Client Executive with Cassady Neeser & Brasseur. During her 20 years with this firm, Linda also served as a Client Manager and Commercial Sales Producer. Previously, Linda served as a Client Manager at Kendall Insurance in Rochester, New Hampshire and as a Customer Service Representative at Stewart Insurance in Portage, Michigan. Linda’s decades of experience give her a deep understanding of clients’ needs and how best to meet those needs.
For Linda, the most rewarding aspect of her position at Horton is being a trusted partner and problem-solver for her clients.
“I’ve always been extremely customer service and advocacy driven,” said Linda. “This is the most important piece of the equation. Our professionalism, knowledge and ability to partner with our clients sets the stage for how clients view Horton.”
In order to provide the highest level of service and risk management advice to her clients, Linda stays up-to-date with emerging insurance products and global concerns facing clients.
“The insurance industry is becoming more complex every day,” said Linda. “With businesses becoming more global - and facing new risks like terrorism and cyberterrorism - choosing a knowledgeable insurance professional is more important than ever.”
Linda grew up in Portage, Michigan near Kalamazoo. She and her husband currently reside in Granger, Indiana, where they raised their two sons. In her time away from work, Linda enjoys outdoor activities such as kayaking.
- Property & Casualty
- Life and Health
- CIC designation
- Horton, Client Executive, 2012 - Present
- Cassady Neeser & Brasseur, Client Executive, 1992 - 2012
- Kendall Insurance, Client Manager, 1988 – 1992
- Stewart Insurance, Customer Service Representative, 1983 - 1988