One-time training on the dangers of phishing won’t work, according to JoEllen Frain, senior manager in the office of information security at the Mayo Clinic.
Instead, anti-phishing training should be ongoing, relevant and consistent, or staff will be likely to fall back into bad habits that could put them at risk of becoming victims to phishing scams.
Training employees on how to spot phishing scams—especially when that training is tailored to the specific threats an employee is likely to face—can be very effective, especially when done routinely and consistently.
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