Cassie Miller

Cassie Miller is a Sales Executive for Horton’s Employee Benefit Solutions. In this role, Cassie is responsible for providing expert employee benefits consulting, bringing new clients on board, and servicing and retaining existing clients. She is part of a team of employee benefits-focused specialists dedicated to delivering innovative healthcare solutions to employers.

Prior to joining Horton in 2016, Cassie served as a Sales Representative at Liberty Mutual Insurance. In this position, Cassie helped employers improve their existing health plans in order to increase attractiveness to new candidates and aid in employee retention.

Cassie also brings experience in immigration law. Cassie’s role advising immigrant clients on their rights, benefits and employment status gave her insights into the needs, concerns and goals of employees. Now she plays an active role in protecting employees by working with employers on accessible healthcare options.

For Cassie, keeping up with ever-changing healthcare insurance regulations is crucial.

“With my background in the legal field, I know what can happen if regulations are not followed,” said Cassie. “My clients enjoy the peace-of-mind of knowing I leave no stone unturned to ensure they are compliant.”

Cassie believes this level of customer service is the key to retaining clients.

“Sales reps can be notorious for over-promising and under-delivering,” said Cassie. “My clients know that once a goal is reached, I continue to be available to them to make sure nothing goes awry over time.”

When problems do arise, Cassie enjoys the challenge of solving them.

“I love it when clients come to me with a messy situation or a project that has been neglected for too long,” said Cassie. “There’s nothing more satisfying than seeing how far you are able to bring a client.”

Cassie received a Bachelor of Arts Degree in Spanish and Bilingual Education from the University of Wisconsin in La Crosse, Wisconsin.

Cassie’s hometown is Cedarburg, Wisconsin. She moved to Chicago in 2013. In her time away from work, Cassie enjoys attending Wisconsin Badgers basketball games, kayaking, and taking in the live music scene in Chicago.