Marina Kaplunovsky

Marina Kaplunovsky is a Sales Executive for Horton’s Select Business Division. In this role, Marina is responsible for providing expert employee benefits consulting, bringing new clients on board, and servicing and retaining existing clients. She is part of a team of employee benefits-focused specialists dedicated to delivering innovative healthcare solutions to employers.

Before joining The Horton Group, Marina worked at Toast, Inc. as a Principal Account Executive. Through her past work experiences, she was responsible for all aspects of both sales and account management. She did the prospecting, discovery meetings, presentation, quote and agreement generation, as well as maintaining the relationship, so the customer was happy with everything they were sold. “This prepared me in many ways for my job at Horton, but most notably meeting with clients face-to-face and maintaining those relationships.”

Becoming a trusted broker and an advocate for her clients is an essential part of Marina’s job. “My customers are extremely important to me. I stay involved in perpetuity – I want them to be as happy as possible. I always share my personal phone number with them to let them know they can always come to me whenever they need me, for whatever.” 

Marina lives by the standard that you should treat every customer with the utmost respect while always sticking to your word and providing top-notch service. It is rewarding for her to provide health insurance to employees who may have otherwise been uninsured, which will provide them with the care they made one day need. 

In 2008, Marina graduated from DePaul University in Chicago, IL, with a Bachelor of Liberal Arts and Sciences degree in Communications. When she worked at Groupon, she met her husband and they now have a one-year-old daughter. She loves spending time with her family and returning to childhood memories through her daughter. Her number one hobby is eating at all of Chicago’s new and old restaurants. Marina was born in Ukraine when it was part of the Soviet Union and moved to the United States when she was almost two years old. She is fluent in both Russian and English.