Melinda Moore

Melinda Moore is a Client Specialist in Claims Management for Horton Risk Advisory Solutions. Her primary responsibilities are to provide advocacy and high-level claims consulting for Horton’s clients. Melinda shows clients how to mitigate their exposure while helping them navigate the complicated claims process. She provides support to clients on complex litigated matters, coordinates reviews, and performs team training on liability claims.

Melinda joined Horton in October of 2016, bringing 15 years of experience as a liability claims adjuster for private passenger and commercial clients. Prior to joining Horton, Melinda served as a Claims Resolution Manager at Gallagher Bassett. In her previous positions, Melinda served as a Claims Adjuster for Enterprise Rent a Car and Mercury Insurance.

“I believe my experience will be beneficial to Horton’s clients,” said Melinda. “I’ve handled a wide range of complex liability claims including product liability, construction defects, trucking, and employer liability.”

Melinda says the role of insurance in customers’ lives has evolved considerably due to the highly technological world we live in.  

“With today’s ever-changing insurance world, clients need a carrier and broker they can rely on,” said Melinda. “Clients also need a strong claims advocate who can streamline the claims process and be a single source for answers to all their questions.”

For Melinda, the most rewarding aspect of her role at Horton is being able to save clients time and money by helping them develop comprehensive risk management procedures. She also enjoys the amazing sense of teamwork and camaraderie she finds at Horton.

Melinda attended California State University-Fullerton where she earned a Bachelor of Arts degree in Psychology with a minor in Business Administration.

Melinda is originally from Laguna Beach, California. She moved to the Chicago area in 2012 and currently resides in Winfield, Illinois with her husband. In her time away from work, Melinda enjoys traveling, touring wineries, and playing tennis.