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Alyssa Goudie is a Claims Advocate for Horton’s Claims Management / Risk Advisory Solutions. In this role, Alyssa advocates for clients by working with carriers and third-party administrators. She is responsible for helping clients understand their exposures and mitigate costs while educating them on the claim experience.

Alyssa brings five years of insurance claims experience to her position at Horton. Prior to joining Horton in June of 2017, Alyssa served as a workers’ compensation claims adjuster for Brickstreet Mutual Insurance for three years. Previously, Alyssa served as a claims specialist for Liberty Mutual Insurance.

“My past experience handling a claims desk gave me both multi-jurisdictional knowledge and an understanding of how important timely and effective communication is to delivering valuable customer service,” said Alyssa.

For Alyssa, the most rewarding aspect of her position at Horton is being able to strengthen partnerships with clients by optimizing their experiences with the insurance industry.

Alyssa attended the University of Illinois in Champaign-Urbana, Illinois, where she received a Bachelor of Science degree in Applied Health Sciences.

Originally from Naperville, Illinois, Alyssa currently lives in Winfield, Illinois with her husband and two dogs. In her time away from work, Alyssa enjoys boating, golfing, and baking.

Fact File:

  • Bachelors if Science Degree in Applied Health Sciences, University of Illinois at Champaign-Urbana, IL  2008–2012
Professional Designations & Licensing
  • Licensed Property & Casualty Producer
  • Adjuster License – Rhode Island
Professional Background
  • Horton Group
    • Claims Advocate,  December 2019 – present
    • Client Specialist, 2017 – December 2019
  • Brickstreet Mutual Insurance, Workers’ Compensation Claims Adjuster, 2014 – 2017
  • Liberty Mutual Insurance, Claims Specialist, 2012 – 2014