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Anitra Calvert is a Senior Claims Advocate for Horton’s Risk Advisory Services. She advocates for Horton’s clients with carriers, assisting them with the management of their claims. She also provides guidance with resolving claims and addresses concerns on complex claims issues.
Anitra brings 25 years of insurance experience to Horton. She has been exposed to many types of coverage and clients in past employment, giving her the skill set needed for a claims advocacy position. She has seen a vast array of claims, allowing her to serve a diverse book of clients, ranging from personal lines to self-insured trucking clients, to public officials’ liability, school liability and legal liability.
One of Anitra’s favorite aspects about her role is being able to help people in their greatest time of need.
“It is an honor to support someone while they are going through the worst possible situation or loss they’ve ever experienced,” she said. “I don’t take this opportunity lightly. Moments like these are when I truly cherish the claims role. It reminds me that this is so much more than insurance and policies and procedures. It’s about people and being there when they need us most.”
Anitra prides herself on her strong work ethic and her ability to deliver results that satisfy her clients: “The bottom line is if your clients are pleased with the result and you are maintaining the company expectations and standards, then you have been successful,” she says.
One key to Anitra’s success is being able to adapt to change and having a positive outlook on growth.
With new technologies, and ever-changing regulations, along with varying client needs, insurance is always shifting and evolving. “Insurance provides me with an opportunity to not only embrace change but also provides opportunity for me to grow and learn so I can best service our clients. “
Anitra’s ability to adapt to a fast-paced environment stems from the fact that she is from a large family. She grew up with five brothers and three sisters. She and her husband are a blended family with 5 children, including two sets of twins. When she’s not in the office, you can typically find Anitra running outside on a park trail with her dog, or at one of the many sporting events for her boys. She and her husband also frequent the Florida Keys.
Fact File:
Education
Indiana University (Bloomington, IN) – Bachelor of General Studies (B.G.S.) Degree; Allied Health
Professional Designations & Licenses
Associate in Claims (AIC)
Professional Background
- The Horton Group
- Senior Claims Advocate (April 2025 – Present)
- Claims Advocate (February 2022 – June 2024)
- USI Insurance Services
Senior Claim Consultant (June 2024 – April 2025) - CCMSI
Multi Line Claims Adjuster (March 2019 – June 2021) - Hudson Insurance Group
Senior Claims Adjuster (August 2012 – April 2018) - American Family Insurance
Senior Claims Adjuster (June 2000 – August 2012)