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Beth Ishmael

Client Executive

Beth Ishmael

Beth Ishmael is a Client Executive for Horton’s Employee Benefit Solutions. In this role, she is responsible for providing expert employee benefits consulting, bringing new ideas to clients on board, and servicing and retaining existing clients.

She is part of a team of employee benefits-focused professionals who are dedicated to delivering innovative healthcare solutions to employers. 

Beth’s history with Horton is one of longevity and evolution! Beth joined Horton in 2000, starting in the Human Resources Department. For two years, Beth worked in the HR Department until she transferred to the benefits division where she started as a Client Service Representative. She then worked through all service positions until the one she has today, a Client Executive. Beth’s holistic career journey with Horton gives her an incredible perspective when it comes to addressing benefit plan designs, benefit administration, and the wide spectrum of complex insurance challenges faced by today’s clients.

When it comes to benefits and the insurance industry as a whole, Beth believes “something needs to change.  Costs continue to increase, and at this pace, it is not sustainable.  There is a lot of waste in the industry. Better management of costs for employers, providers and insurance companies is a good place to start.”

Communication and understanding are integral to the service Beth provides every day. “Try only to ask the client for something when necessary.  I try to be one step ahead of them and deliver things on time or early if possible.  Setting expectations and driving timelines to deliver on those expectations is sacred to me.”

Beth is most complimented for three core abilities, organization, project management, and communication. Her ability to hone these for clients allows for an industry-leading client experience, a solid benefit offering, and overall team cooperation in any scenario. 

As the majority of Beth’s work history and development came from Horton, she aspires to continue in learning and to grow in the role she holds today and to take on more of a book manager and consulting role over time.  

Beth earned a Bachelor of Science Degree in Business with a concentration in Human Resources from Trinity Christian College. While at Trinity she was a four-year varsity basketball player.

Beth is married to her husband, Jonathan, a die-hard White Sox fan, and has a dog, Buerhle, the second love of her life. Beth is one of four siblings, and her parents still live in the home they raised them all in years ago. Her passions include traveling, seeing new places and experiencing new cultures, but also mission and service projects for local and foreign countries.

Fact File:

  • Bachelor of Science Degree in Business with a Concentration in Human Resources, Trinity Christian College / Palos Heights, IL
Professional Licenses & Designations
  • Registered Health Underwriter
  • Life & Health Producer
Professional Background
  • Horton Group, Employee Benefit Solutions, 2000-current
    • Client Executive
    • Client Manager
    • Client Analyst
    • Client Service Representative
    • Human Resources Generalist
  • Return Logistics, Client Service Representative, 1998-2000