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Laura Gautschy

Director of Operations

Laura Gautschy

Laura is a skilled operations leader with a passion for the insurance industry. She currently works at the crossroads of client relations and team development, ensuring high levels of service and accountability to both producers and clients. With a strong belief in fostering growth, she actively supports her teams’ success, constantly striving to enhance efficiency and provide necessary training and resources.

An accomplished professional in her field, Laura completed her CPCU, a testament to her dedication and love for her work. She attributes her success to a combination of stepping out of her comfort zone and learning from incredible mentors throughout her career. Laura also possesses innate leadership qualities, having served as class president in high school, a member of the college senate, and a resident advisor during her university years.

Laura is strongly client-focused and deeply committed to her role as an insurance professional. She understands the complexity of modern insurance and the necessity for it to serve as a safety net in unforeseen circumstances. Anticipating clients’ needs, understanding their risks and exposures, and building partnerships through effective communication and respect are key to her work ethos.

“In this field, success is found at the intersection of compassion for clients and dedication to our teams,” Laura says. “I’m passionate about my work because I see it as more than just a job; it’s a chance to make a real impact. Whether I’m helping secure a safety net for our clients or aiding team members in reaching their potential, each day offers an opportunity to make a difference. I believe in the power of perseverance, optimism, and a strong growth mindset. Together, these fuel my commitment to drive change and create value in the insurance industry.”

A firm believer in the power of a positive attitude, Laura maintains optimism regardless of the situation, knowing the substantial impact it can have on internal and external relationships. She takes great pleasure in mentoring her team members and helping them achieve their professional goals. For Laura, there is no greater reward than seeing someone achieve a goal they’ve worked tirelessly for.

Outside of her professional life, Laura is a devoted wife and mother. Hailing from the tranquil beach town of Navarre, Florida, she cherishes family life, especially experiencing the world anew through her young daughter’s eyes. She’s an avid traveler, savoring the chance to immerse herself in diverse cultures and cuisines. Outside of the office, you can find Laura exploring farmers’ markets, enjoying outdoor events, hiking, camping or just listening to the soothing sounds of the ocean.

In the next five years, Laura aspires to continue growing and adding value to her organization. As a natural leader and constant learner, she is well-equipped to face future challenges and opportunities, steadfastly committed to her mission of serving clients and nurturing teams.

Fact File:

Professional Designations & Licenses
  • Bachelor of Arts in Anthropology and Political Science – Florida Atlantic University
  • Chartered Property Casualty Underwriter (CPCU)
  • Construction Risk and Insurance Specialist (CRIS®)
  • Commercial Lines Coverage Specialist (CLCS)
Professional Background
  • The Horton Group
    • Director of Operations
    • Assistant Director of Operations
    • Team Manager
  • Assurance Agency now Marsh McLennan
    • Account Manager/Supervisor
    • Senior CSR
    • CSR
  • Carpenter Insurance
    • General Manager/Agent