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Robin Bettenhausen joined The Horton Group in 2001, managing the company’s benefits and Human Resources. During this time, Robin developed and implemented a wellness program, which received national recognition from the Wellness Council of America for the significant results the program delivered.

In December 2010, Robin became an Employee Benefits Consultant focusing on mid-market organizations. “The mid-market sector is close to my heart. They typically have incredibly talented people wearing multiple hats and juggling several responsibilities. They need a consultant who will advocate and help them strategize to ensure the benefit program fits the company’s plans for the future. I advocate implementing client solutions that help drive down cost, workload and anxiety.”

Robin and her team take a holistic approach that involves multiple funding strategies, attention to claim reduction and wellness, and continual attention to the organization’s needs. “We ask our clients to challenge how they may have done things in the past, and together, we determine if there is a way to do things differently and help with retention, severity of claims, and overall cost.”

The healthcare industry is constantly changing, and Robin knows the importance of staying compliant to give her clients safe harbor from fees and penalties. “My job is to continually stay on top of changes and provide additional guidance to my clients to help them select the best solutions to meet their needs,” she says.
Robin brings a proactive spirit and excellent planning through a customized approach to her clients.

“Healthcare reform isn’t going away. As such, it should not be ignored, nor should we run from it. We need to customize a solution that will help protect your business and your employees. I constantly ask myself, ‘What more can we do today so there are no surprises tomorrow?’ It is my job to solve a problem or prepare a client before an issue ever arises.”

Robin is firmly committed to excellent customer service. “It is my priority to stay on top of change and to know everything about your organization. I am constantly on the lookout for pitfalls along the way. It’s about developing a program tailored to your needs.” To Bettenhausen, there is no problem too small or too large. “I enjoy what I do and take great pride in my work, meeting new people and learning about businesses.”

Robin grew up in the greater Chicago area and is married, has three children and currently lives in the South Suburbs. She is actively involved in the community and church.

Fact File:

  • Bachelor’s Degree, Political Science, Communication Emphasis, Calvin College, Grand Rapids, MI
Professional Designations & Licensing
  • Licensed Property and Casualty Producer
  • Licensed Life and Health Producer
  • Certified Insurance Service Representative (CISR) Designation
Professional Background
  • The Horton Group
    • Executive Vice President (2022 – Present)
    • Vice President (2019 – 2022)
    • Sales Executive, Horton Benefit Solutions (2010-2019)
    • Director of Operations, Corporate Resources Division (2001-2010)