We reached a milestone! Last week marked our 20th CFO Club! Thanks again for everyone’s participation for the past few years.
Meeting Notes
Recruiting
- Internal vs recruiters
- Biggest struggle is outside sales, followed by purchasing
- Mixed bag on use of outside recruiters – those that are using recruiters tend to get a more qualified candidate pool to pick from vs taking the best of the bunch
- The cost to pay the recruiters has been justified by a better pool and more longevity
- When using recruiters, the more specialized ones (focusing on accounting, industrial, sales, IT, HR) seem to work better than the generic ones
- Also important to have recruiter understand your culture and what you’re looking for, if they don’t spend the time doing that, not as effective
- Other strategies – Place an ad, LinkedIn, zip recruiter – many of the applicants aren’t even qualified
- Word of mouth networking seems to work the best to self-source
- Many finding success from majors (their employees don’t like it) or independents who were just acquired by the majors
- For warehouse – temp to hire and hire them within 90 days so they don’t have to pay the conversion
- HR person that can fill most of our seats outside of outside sales
- The driver pain point in the past has now gotten better
- Try to hire for culture
- Honesty, accountability, reliability and teamwork
- Hired internally for HR Manager
- Did Indeed – went through first round, didn’t like the candidates, had 2 good ones, but no one was great
- Went with a recruiter, cost more money, wouldn’t have found this person, but is so far ahead of what we had
- Really enjoyed specialty recruiters for the position
- WARN notices in the area are another place to look for waves of people who might be looking – who’s being laid off, sold, etc.
Employee incentive ideas and experiences
- Discount to the YMCA (WS)
- None for some
- Tried an employee meeting only 30% of the people showed up
- Potluck for the team – celebrate birthdays, years of service – food days
- Personal notes from CEO to spouse when an employee has to put in extra time, thanking him for the ee’s time and after hour work
- Sales people like their commissions
- Companywide events once a quarter
- Sporting event, cookout
- Open half day Saturday, but they get a free PTO day later in the year
- Attendance incentive plan – quarterly bonus, have to be at work and do a good job (if they’re not doing a good job, just fire them) – reason – had a lot of same day call ins, reduced 35-40% of same day call ins after the first year
- Just caring about people
- Hard to have a blanket incentive that works for all – so it’s all about specialization and tailor to that individual
- Benefits statements
- 401k, health insurance, other incentives
- Show match against what could have got – what you left on the table – if every year, it’s just background noise
- Some do them every few years
- 401k, health insurance, other incentives
- Other ideas
- Company swag
- Gift cards
- Drawings for stuff
- Bonuses, profit sharing (some direct into their retirement account)
- Christmas, mid year bonus
- What can make a big difference, but isn’t a big money drain
- Extra day of PTO if someone did something exceptional
- Recognition – through newsletter
- New employee welcome
- Holidays off, early before a holiday, day after off
Next potential topics
- Internal accounting controls
- Ownership wanting to do more with less, what do you compromise on
- What are the key KPI’s that anyone at the company level would understand
Upcoming Date
As always, please don’t hesitate to send ideas for future discussions over to me. I really appreciate it. Have a great weekend!
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