The collapse on March 10, 2023 of Silicon Valley Bank (SVB) resulted in the second-largest bank failure in national history and the largest since the 2008 financial crisis. California banking regulators took control of SVB and appointed the Federal Deposit Insurance Corporation (FDIC) as receiver. The FDIC took swift action, establishing the Deposit Insurance National Bank of Santa Clara (DINB) and transferring all insured SVB deposits to DINB. This article provides more information on SVB’s collapse, explains regulators’ responses to the incident and outlines frequently asked questions (FAQs).
SVB was a U.S. commercial bank that specialized in technology startup banking. It provided financing for almost half of the U.S. venture-backed technology and health care companies. According to the FDIC, SVB had $209 billion in total assets as of the end of 2022 and was among the top 20 U.S. commercial banks. On March 8, 2023, SVB announced that it was trying to raise $2.25 billion in capital to meet its obligations. The next day, depositors, fearing the bank was on the brink of financial insolvency, tried to withdraw approximately $42 billion in funds. This led to a run on the bank.
Experts believe that SVB’s financial issues were, in part, the result of rising interest rates, as the bank had heavily invested in U.S. treasury bonds and other debt-backed securities in 2021, which have since dropped in value as the Federal Reserve (the Fed) has raised interest rates in response to inflation. Additionally, due to the recent lack of venture capital funds, many technology startups were forced to withdraw funds held by SVB, placing additional stress on the bank.
On March 12, 2023, federal regulators announced plans to ensure SVB depositors would have full access to all their funds—not just their insured funds—by the following day. In a move to assure the public and avert a systematic banking panic, regulators approved plans to backstop depositors and financial institutions associated with SVB; however, taxpayers will not have to shoulder the losses associated with SVB’s collapse and there will be no government bailout, according to the White House. Additionally, the U.S. Treasury Department designated SVB as a systemic risk, giving it authority to unwind the institution in a way that protects all depositors.
The Fed also announced the creation of a new Bank Term Funding Program (BTFP) to safeguard institutions affected by SVB’s collapse and resulting market instability. The BTFP will provide affected institutions—including banks, saving associations and credit unions—with loans of up to one year to help ensure they can meet their depositors’ needs.
The Frequently Asked Questions from the Collapse
The following sections highlight FAQs from the FDIC, helping readers better understand what is happening at SVB.
HOW DO I FILE A CLAIM FOR UNINSURED FUNDS?
Depositors do not need to file a claim for deposit insurance. The FDIC uses the records of SVB to make deposit insurance determinations. If you have less than $250,000, you do not need to file a claim.
WHAT IF MY ACCOUNT HAS GREATER THAN $250,000?
If you would like to check to see if your accounts are insured, please visit our Electronic Deposit Insurance Estimator (EDIE).
CAN I STILL USE BANKING SERVICES, INCLUDING CHECKS, ATM AND DEBIT CARDS?
Starting Monday, March 13, 2023, you may continue to use your personal checks; for a limited period of time.
You may use ATM/debit cards for a limited period of time. You may continue to make deposits until the DINB closes. Online banking and bill pay services will not be available over the closing weekend; however, these services will resume Monday, March 13, 2023.
PLEASE REMEMBER TO ACT QUICKLY TO REPLACE THE FOLLOWING SERVICES. WE ARE CURRENTLY DETERMINING END DATES ON THE BELOW ITEMS:
- Automatic payment and bill pay
- ATM/debit card
- Direct deposit and social security
HOW DO I CLOSE MY ACCOUNT?
There are four ways to close your account:
- Create a bill pay or automated payment to another financial institution;
- Direct a wire transfer to another financial institution;
- Write a check for your available balance, then deposit that check into an account at another financial institution; or
- Ask for a “no fee” cashier’s check or money order by visiting your local branch during normal business hours. NOTE: Please be sure to leave enough funds in your account to cover any outstanding checks.
If you prefer to speak with an FDIC Claims Agent, call 1-866-799-0959 to schedule a telephone appointment.
CAN I USE ANY PORTION OF MY UNINSURED OR INSURED DEPOSITS TO REPAY A LOAN FROM SVB?
In the event you have uninsured deposits, it may be possible to offset your uninsured amount against a loan in the same name as your uninsured deposit account. You should make a telephone appointment with an FDIC Claims Agent at 1-866-799-0959 to discuss your situation. If it is determined that you have some uninsured funds, the FDIC will mail you a Notice of Insurance Determination Letter (NIDL). The NIDL provides a Receiver’s Certificate Number, which entitles you to share proportionately in any funds recovered through the sale of the assets of SVB. You may eventually recover some of your uninsured funds as assets are liquidated. For an explanation of the dividend process and to review the status of receivership dividends, call 1-866-799-0959.
WILL I GET AN ADVANCE DIVIDEND, AND HOW DO I RECEIVE IT?
If you are an uninsured depositor, the FDIC will pay an advance dividend allowing you access to a portion of their uninsured funds. The payment will be automatically added to your account, and you do not have to file a claim to receive it.
WHAT ABOUT MY AUTOMATIC PAYMENTS AND BILL PAY?
Any automatic payments from your account (unless there has been a hold placed on your account) will continue until you close your account or at the end of the DINB, whichever comes first. We encourage you to verify all automatic payments from your account the day after such payments are scheduled. You should move your automatic payments to a new bank as soon as possible.
Bill Pay will not be available over the closing weekend; however, it will be available for transactions on Monday, March 13, 2023. Any payments scheduled MUST CLEAR your account before the account is closed or at the end of the DINB, whichever occurs first. You should arrange a new online banking service promptly since this service will be discontinued.
WILL I RECEIVE INTEREST ON MY CERTIFICATES OF DEPOSITS (CDs)?
You will earn interest only through March 10, 2023. The FDIC has waived the early withdrawal penalty. If you had brokered CD accounts, you must contact your broker for further information.
WHAT ABOUT MY DIRECT DEPOSITS?
All direct deposits, including Social Security deposits, will continue until the end of the DINB; however, you should arrange to move any automatic deposits or withdrawals as soon as possible. The institution of your choice will be glad to assist you in completing the required documentation.
Direct deposits from anyone other than the Federal government cannot be redirected. You must contact the sender and arrange for these deposits to be made to another financial institution.
If you have federal benefits, including Social Security, you may also find assistance by visiting www.godirect.gov. The Social Security Administration can be contacted at www.ssa.gov/deposit/.
WHAT HAPPENS IF A HOLD IS PLACED ON MY ACCOUNT?
An account hold may be placed on an account(s) if there is a need for additional documentation from a depositor. For example, a Declaration for Trust form may be required to attest to the parties involved in a trust.
It is possible a depositor’s account was held due to delinquent loans where the depositor is the borrower or guarantor. Additionally, any account pledged as collateral for a loan will continue to be held. A letter will be sent informing you of any holds placed by the FDIC, along with instructions on how to proceed. If you have any questions regarding these holds, please call the FDIC at the number provided in the letter or contact the FDIC at 1-866-799-0959 to schedule a telephone appointment.
WHAT HAPPENS TO MY IRA ACCOUNT?
IRA deposits are insured separately from all other accounts up to $250,000. You have 60 days to reinvest this deposit/distribution into another retirement vehicle to qualify as a rollover for income tax purposes. You should consult IRS Publication 590 and/or your tax advisor concerning the possible tax consequences of this distribution. IRS Publication 590 addresses this type of bank failure and may be obtained at www.irs.gov or by contacting your local IRS office.
DO I HAVE TO MAKE MY LOAN PAYMENTS?
You should continue to make your loan payments to the same address as you have in the past. Make your check payable to SVB. All escrow services previously performed related to your loan will continue. Should you receive notification that any portion of your taxes or insurance was not paid, please notify your loan officer immediately. You should direct your loan questions to your loan officer.
It is the FDIC’s intention to sell all loans, and it will be up to the new owner to determine the best method to collect the loan. If your loan is sold, you will be notified by mail in advance of the sale. You have the right to refinance your loan with another institution.
At this point, the FDIC will suspend foreclosure actions to evaluate the loans and the borrower’s ability to repay. There may be instances where the FDIC will continue with the foreclosure process, but this will be done on a case-by-case basis.
If you need to contact an FDIC Loan Representative, you may:
- Call the FDIC Customer Service number at 1-866-799-0959.
- Send an email to FDIC_Loans@fdic.gov.
- Contact Us at gov or the support center link: https://ask.fdic.gov/fdicinformationandsupportcenter/s/.
ARE MY SVB CHECKS STILL VALID?
Merchants and others are encouraged to honor SVB checks, as these checks will continue to clear up to the insured available balance until the end of the DINB. A copy of this document or the press release from www.fdic.gov can be provided since both documents indicate that insured deposits have been received by the DINB. Additional copies will be available at your local bank branch. Depositors or merchants can also call the FDIC at 1-866-799-0959 or contact staff at your former SVB branch locations to confirm this information.
WILL MY OFFICIAL CHECK ISSUED BY SVB CLEAR?
Interest checks and cashier’s checks will continue to clear up to the insurance limit until the DINB end date. Cashier’s checks and interest checks outstanding as of March 10, 2023, are eligible for deposit insurance coverage and will be added back to any of your other account balances with the same ownership capacities to determine your insurance coverage. If a portion of an interest check or cashier’s check exceeds the insurance limits, a stop payment order may have been issued on that check. If you believe that a check in your possession exceeds the deposit insurance limits, you may call the FDIC Call Center at 1-866-799-0959 to schedule a telephone appointment to speak to an FDIC Claims Agent.
CAN I OVERDRAFT MY ACCOUNT OR USE A LINE OF CREDIT?
The DINB will not allow overdrafts. Any checks overdrawing an account prior to Monday, March 13, 2023, will be returned unpaid. ALL LINES OF CREDIT, including home equity lines, will be permanently frozen as of the closing on March 10, 2023. You will need to establish a new line of credit with your new bank.
CAN I STILL USE MY SAFE DEPOSIT BOXES?
You must close and empty your safe deposit box by the end of the DINB. After that date, you will be required to make an appointment by calling 1-866-799-0959. For safety reasons, you are encouraged to secure a new safe deposit box prior to emptying your box. If you do not clear your safe deposit boxes by the end of the DINB, the box will be drilled under dual control. The contents will be escheated according to state law. A letter will be sent to you at the address listed on the bank’s record prior to your box being drilled. After the end of the DINB, the current disposition of your safety deposit box can be obtained by calling 1-866-799-0959. Unclaimed property can be located by visiting www.missingmoney.com or by contacting the State Treasurer’s office or the office of unclaimed property.
If you prepaid your safe deposit box rental fees, you may file a claim with the Receiver to recover the unused fees. A letter explaining the claims process and the Proof of Claim form will be mailed to you.
I AM A SHAREHOLDER—WHAT DO I DO?
The holding company, SVB Financial Group, Santa Clara, CA, owns all shares of bank stock. The holding company was not included in the closing of the bank or the resulting receivership. If you are a shareholder of the holding company, please do not contact or file a claim with the Receiver. You must contact the holding company directly for more information.
SVB Financial Group
3003 Tasman Dr.
Santa Clara, CA 95054
WILL I RECEIVE MY BANK STATEMENTS AND OTHER ACCOUNT INFORMATION?
The DINB will mail your account statements at the same time you have received them in the past. Customers who have not closed their accounts by the close of business the day of the end of the DINB will receive a final statement approximately one week after the DINB closing date. Please call or visit your branch to request any records you may need. After the DINB end date, please call 1-866-799-0959 for assistance.
HOW WILL I GET MY 1098/1099s FOR TAX REPORTING?
The FDIC, as Receiver for SVB, will be responsible for mailing your 1099 tax information. Your 1098 reporting will be done by the FDIC as Receiver for SVB or the servicer of your loan.
WHAT IF SVB OWES ME MONEY? HOW DO I FILE A CLAIM?
Creditors must submit claims in writing, together with proof of the claim, on or before the claims bar date, to be determined. However, potential claimants should call 1-866-799-0959 to discuss the process for filing a claim with a Claims Agent. To file a claim, please send it to the following address:
FDIC as Receiver for Silicon Valley Bank
600 N. Pearl St., Suite 700
Dallas, Texas 75201
SHOULD I BE WORRIED ABOUT SCAMS?
Please be advised that you will not receive any communications from the FDIC requesting private information. Be watchful for and resistant to any scams to obtain information from you by individuals or entities stating they are acting on behalf of SVB or the FDIC. Should you be contacted by anyone requesting private information from you related to this event, please contact the FDIC Call Center at 1-866-799-0959.
ADDITIONAL QUESTIONS: Please contact the FDIC Call Center at 1-866-799-0959 with additional questions.
FDIC CALL CENTER HOURS OF OPERATION – ALL HOURS ARE IN EASTERN TIME
- Friday, March 10, 2023: Until 9:00 PM
- Saturday, March 11, 2023: 9:00 AM – 6:00 PM
- Sunday, March 12, 2023: 12:00 PM – 6:00 PM
- Monday, March 13, 2023: 8:00 AM – 8:00 PM
- Thereafter: 9:00 AM – 5:00 PM
The content of this News Brief is of general interest and is not intended to apply to specific circumstances. It should not be regarded as legal advice and not be relied upon as such. In relation to any particular problem which they may have, readers are advised to seek specific advice. © 2023 Zywave, Inc. All rights reserved.
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