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Wisconsin Service Award Program – Frequently Asked Questions

September 25, 2019 at 11:45 AM
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We are here to help your department or sponsoring municipality understands the Wisconsin Service Award Program, as well as your role in the process. 

Through helpful practices and ideas, we provided these seven FAQ videos (to the right) to enable users to feel more empowered by the Service Award Program process.  These FAQ videos combine our expertise to educate, teach Product Features and processes and inform of upcoming Industry News.

For further questions, please contact Nathan Pezewski or Michelle Strauss for this information provided.


Material posted on this website is for informational purposes only and does not constitute a legal opinion or medical advice. Contact your legal representative or medical professional for information specific to your needs.

WI Service Award Program FAQ #1: Distributions_Fredel

Video
These are the steps for a participant of the Service Award Program to take money from their respective account. (2:18)

WI Service Award Program FAQ #2: Prevaluation & Census_Fredel

Video
Here is how to update the Pre-valuation Census to the online portal and send a payment for plan contributions/administrative fees. (2:18)

WI Service Award Program FAQ #3: Timeline_Fredel

Video
Here are some guidelines to follow for the greatest efficiency and response time based on the SAP timeline. (2:40)

WI Service Award Program FAQ #4: Member Certificates_Fredel

Video
This video covers the steps to distribute member certificates to Service Award participants. (1:42)

WI Service Award Program FAQ #5: Vesting & Distribution_Pezewski

Video
The following video covers the rules regarding vesting in a Service Award Program account and eligibility for distributions. (3:47)

WI Service Award Program FAQ #6: State Match & Contributions_Pezewski

Video
The following video covers the rules and guidelines regarding plan contributions and the state match for the WI Service Award Program. (2:18)

WI Service Award Program FAQ #7: Municipal Sponsors_Pezewski

Video
This video covers the role of the Municipal Sponsor for the WI Service Award Program. (3:11)

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